Norfolk Community Services Board

225 West Olney Road

Norfolk, VA 23510

Main Tel: 757-823-1600

Intake Tel 1: 757-823-1617

Website: http://www.norfolk.gov/index.aspx?NID=996

Information and Services

Age Groups Accepted
  • Adults
  • Children/adolescents
  • Seniors (65 or older)
  • Young adults
Ancillary Services
  • Case management
  • Court-ordered outpatient treatment
  • Education services
  • Family psychoeducation
  • Suicide prevention services
  • Screening for tobacco use
  • Tobacco cessation counselling
Emergency Mental Health Services
  • Psychiatric emergency walk-in services
Facility Operation (e.g. Private, Public)
  • Regional/district or county, local or municipal government
Payment/Insurance Accepted
  • County or local government funds
  • Community Mental Health Block Grants
  • Community Service Block Grants
  • Medicare
  • Medicaid
  • Private health insurance
  • State corrections or juvenile justice funds
  • Cash or self-payment
  • State financed health insurance plan other than Medicaid
  • State mental health agency funds
  • State welfare or child and family services funds
Primary Focus of the Provider
  • Mix of Mental Health and Substance Abuse
Payment Assistance Available
  • Sliding fee scale (fee is based on income and other factors)
Service Setting (e.g., Outpatient, Residential, etc.)
  • Outpatient mental health facility
  • Outpatient
Special Programs/Groups Offered
  • Active duty military
  • Persons with Alzheimer’s or dementia
  • Clients referred from the court/judicial system (other than DUI/DWI)
  • Persons with co-occurring mental and substance abuse disorders
  • Lesbian, gay, bisexual, or transgender (LGBT) clients
  • Persons with HIV or AIDS
  • Military families
  • Persons with eating disorders
  • Persons with post-traumatic stress disorder (PTSD)
  • Seniors or older adults
  • Children with serious emotional disturbance (SED)
  • Persons with serious mental illness (SMI)
  • Transitional age young adults
  • Persons with traumatic brain injury (TBI)
  • Veterans
Language Services
  • Services for the hearing-impaired
  • Spanish
Facility Smoking Policy
  • Smoking allowed in designated area
Treatment Approaches
  • Cognitive/behavior therapy
  • Couple/family therapy
  • Group therapy
  • Integrated dual disorders treatment
  • Individual psychotherapy
  • Trauma therapy
Type of Care
  • Mental health treatment